General Questions

Q: What is WorkplaceYou?
A: WorkplaceYou is an anonymous employee reporting platform that enables organizations to receive and manage workplace concerns confidentially. It provides a secure third-party channel for employees to report issues while giving employers tools to track, respond, and resolve matters efficiently.
Q: How does it work for employees?
A: Employees simply enter their employer’s unique ID on our website or call the toll-free number. They can submit concerns anonymously, attach documents, and set up optional notifications. No registration or login is required.
Q: What types of concerns can employees report?
A: Employees can report any workplace-related concerns, including harassment, discrimination, safety issues, ethics violations, policy violations, and more. The platform is designed to accommodate a broad range of issues.
Q: How is this different from an internal suggestion box or direct HR reporting?
A: Unlike internal systems, WorkplaceYou provides a third-party platform that ensures true anonymity, encouraging employees to speak up without fear. It also offers structured concern tracking, anonymous communication, and real-time notifications—all things a suggestion box or direct HR reporting often lack.

Account Setup & Enrollment

Q: How quickly can we start using WorkplaceYou?
A: Your account is activated immediately upon enrollment. You’ll receive your unique employer ID, along with ready-to-use communication templates, in your employer portal. You can be live within minutes.
Q: Are there multiple plans to choose from?
A: No, there is one complete plan that includes everything: web and phone reporting, text alerts, a custom reporting link, multi-user access, and instructional wallet cards. It’s simple, straightforward, and designed for organizations of all sizes.
Q: Is there a setup process?
Just a short one. Most organizations are up and running in 30 minutes or less after enrollment.
Q: Can we customize WorkplaceYou to fit our organization’s needs?
A: WorkplaceYou is designed for simplicity, offering pre-configured workflows that work for most organizations. If you require highly complex workflows or customized case management, please contact us.

Managing Employee Concerns

Q: Who in our organization can access employee reports?
A: The employer's primary user can add multiple collaborators who can view, track, and manage concerns. Assigned users can engage with employees anonymously. Access can be managed within the employer portal.
Q: Can employees track the status of their reports?
A: Yes, employees can log in using their concern ID and PIN to check updates, view messages, and respond if necessary. Employers can also send closure updates when resolving a concern.
Q: Can employees edit or delete their concerns after submission?
A: No. Employees cannot edit or remove concerns after submission. They can, however, add new messages and attach additional files.
Q: Can we delete a concern if needed?
A: Employers may request a full record deletion, but partial edits or redactions are not allowed. Only the primary user on the account can request a deletion. However, deleting a concern may impact compliance requirements.
Q: How do notifications work?
A: Employers receive notifications when a new concern is submitted, when a message is received, or when attachments are added. Employees who opt in for notifications will receive updates when their concern is addressed.
Q: How can employees report concerns using the toll-free number?
A: Employees can call our 24/7 automated toll-free reporting line to submit concerns. They will enter their Employer ID and respond to the same questions found on the online platform. Their spoken responses are automatically transcribed into text and submitted as a new concern in the employer’s portal. If the employee provides a mobile number during the call, they will receive a text message with their Concern ID and temporary PIN, allowing them to log in later at WorkplaceYou to follow up, upload files, or send anonymous messages. To protect anonymity, voice recordings are permanently deleted after transcription and are never shared with the employer.

Compliance & Security

Q: Does WorkplaceYou help us meet compliance requirements?
A: WorkplaceYou may help satisfy compliance requirements for ISO, SOC2, SOX, EU Whistleblower Mandates, and state-level reporting regulations, but employers should determine if it meets their specific needs.
Q: Is the system secure?
A: Yes. WorkplaceYou uses encryption and secure data handling practices to protect employee submissions and employer access. The platform is built with compliance and confidentiality in mind.
Q: Can employees truly remain anonymous?
A: Yes. We do not collect personally identifiable information unless an employee voluntarily provides their email or phone number for notifications. Employers will only see the details of the concern, not the identity of the employee.

Pricing & Billing

Q: What is the cost of WorkplaceYou?
A: Pricing starts at $99 per month. The total cost is based on your employee headcount. Every subscription includes full access to all features—no tiers or add-ons. Click here to view pricing.
Q: Is there a free trial?
A: While we don’t offer a free trial, we provide a demo login where you can explore the employer portal and see how an active concern is managed.
Q: Do you offer refunds?
A: No, Share a Concern is a prepaid annual service. Once enrolled, refunds are not offered.
Q: What if we grow or downsize?
A: We’ll adjust your pricing at your next renewal based on your updated employee count. You’ll always have access to the full feature set.